Terms of Service

Effective date: October 18, 2026

These Terms of Service govern access to and use of the All Blue Collar platform ("ABC"), operated by Spartan Performance LLC. By creating or using an account, you agree to these Terms and the Privacy Policy. If you do not agree, do not use ABC.

ABC's marketplace role

ABC is a technology marketplace that helps customers and independent service professionals discover one another, communicate, exchange service requests and quotes, manage jobs, and use supported payment and marketplace tools. ABC does not perform automotive repairs or other trade services and does not employ the independent professionals who offer services through the platform.

ABC is not a party to the separate service agreement formed between a customer and professional when a quote is accepted, except for the platform obligations expressly described in these Terms. Customers select professionals and decide whether to accept quotes. Professionals independently decide whether to pursue work and control how they perform accepted services, subject to the customer agreement, applicable law, safety requirements, and marketplace rules.

Eligibility, accounts, and authentication

You must be legally capable of entering a binding agreement and may use only an account you are authorized to control. You must provide accurate information, keep credentials secure, and promptly update material account information. ABC may require email confirmation, multi-factor authentication, identity or business verification, or additional security checks for sensitive actions.

Account roles and permissions are determined by ABC's server-side records. You may not impersonate another person, evade a restriction, share an account in a way that defeats security controls, or attempt to obtain another user's information or permissions.

Professional qualifications and responsibilities

Professionals are responsible for the accuracy of their profiles and for determining and maintaining the licenses, certifications, registrations, permits, insurance, tools, skills, and legal authority required for their services. They are also responsible for taxes and business obligations applicable to their work and earnings.

ABC may collect and review qualification or insurance information and may limit access when a reviewed marketplace rule is not satisfied. A review, badge, readiness status, or platform listing is not a guarantee of a professional's identity, qualifications, legal compliance, availability, workmanship, safety, insurance coverage, or suitability for a particular job. Customers should evaluate the professional, scope, quote, and available credentials before proceeding.

Requests, quotes, jobs, communications, and reviews

Customers are responsible for describing requests accurately and identifying known safety, access, property, vehicle, scheduling, and scope information. Professionals are responsible for quotes they submit, including the proposed scope, price components, schedule, exclusions, and required corrections.

Acceptance of a quote creates a service agreement between the customer and professional. Changes to accepted work may require a new or corrected quote and separate customer approval. Users must keep marketplace communications and job records accurate and must not manipulate reviews, fabricate transactions, or use misleading information.

Reviews must reflect genuine marketplace experiences and may not contain unlawful, threatening, discriminatory, fraudulent, or privacy-invasive content. ABC may moderate or remove content under its marketplace rules while preserving records needed for security, disputes, and legal obligations.

Payments, Stripe Connect, and platform fees

ABC uses Stripe and supported Stripe Connect capabilities for eligible payments, connected-account onboarding, payment processing, refunds, disputes, transfers, and payouts. Stripe's services are also governed by Stripe's applicable terms. Payment credentials are submitted through supported provider interfaces; ABC does not ask users to send card or bank credentials through messages.

Before a customer confirms a payment, ABC will display the applicable job amount, taxes, and disclosed platform or processing fees available in the checkout flow. Professionals can review applicable earnings and settlement records in their account. Provider requirements, verification status, reserves, disputes, refunds, reversals, taxes, or legal restrictions may delay or prevent payments or payouts.

ABC does not guarantee that every payment method, payout method, tax feature, or financial service will be available for every user or transaction. Users may not use ABC to evade provider rules, sanctions, tax obligations, or payment controls.

Cancellations, refunds, and disputes

Cancellation and refund eligibility depends on the service agreement, recorded job state, work already performed, disclosed policies, applicable law, and payment-provider rules. A request for a refund does not guarantee approval. ABC may collect evidence from the parties, apply supported marketplace procedures, and pass provider or network decisions through to the affected transaction.

Users must cooperate with reasonable dispute, chargeback, fraud, and reconciliation requests. ABC may pause marketplace activity, payouts, or transfers while an authorized dispute or financial investigation is pending. Available support paths are listed on the Contact & support page.

Acceptable use and fraud prevention

You may not use ABC to break the law; facilitate unsafe or prohibited services; exploit, harass, discriminate against, or threaten others; submit false qualifications or financial information; manipulate prices, reviews, matching, or payments; introduce malicious code; scrape private information; bypass access controls or rate limits; or interfere with the platform.

ABC may use automated and manual controls to detect abuse, protect users, enforce marketplace rules, and investigate suspicious activity. A notification, recommendation, match, or analytics result is informational and does not authorize access or replace underlying account, ownership, qualification, or financial checks.

User content and intellectual property

ABC and its licensors retain rights in the platform, software, branding, designs, and original content. Subject to these Terms, ABC grants users a limited, revocable, non-transferable right to use the platform for its intended marketplace purposes.

You retain ownership of content you submit. You grant Spartan Performance LLC a non-exclusive, worldwide license to host, reproduce, format, display, and use that content as reasonably necessary to operate, secure, support, and improve ABC and to comply with law. You represent that you have the rights needed to submit the content and that it does not violate another person's rights.

Analytics and market intelligence

ABC may measure marketplace activity, security, reliability, demand, service categories, job and quote outcomes, and operational trends. ABC may use account-level data to provide a user or organization with analytics about its own authorized activity. ABC may also create aggregated or de-identified marketplace insights designed to avoid identifying an individual or exposing private messages, identity documents, or raw transaction records.

Future offerings may include paid Professional Insights, fleet reporting, or aggregated market-intelligence subscriptions. Those subscriptions are not currently represented as available. If offered, separate product terms, pricing, authorization controls, renewal and cancellation disclosures, and privacy safeguards will apply.

Suspension and termination

ABC may restrict, suspend, or terminate access when reasonably necessary to address suspected fraud, security risk, legal or provider requirements, unpaid obligations, false information, unsafe conduct, repeated policy violations, or material breach of these Terms. Where appropriate, ABC may require corrective action or additional verification before restoring access.

You may stop using ABC. Account closure or a deletion request does not require ABC to erase records that must be retained for payments, payouts, taxes, fraud prevention, disputes, security, audit history, legal obligations, or the rights of other marketplace participants. The Privacy Policy describes applicable privacy requests and retention limits.

Availability and limitations

ABC may change, pause, or discontinue features and does not guarantee uninterrupted access, a minimum number of requests or jobs, a particular professional, a successful match, a transaction outcome, or error-free operation. Third-party services, networks, devices, and provider decisions can affect availability.

To the extent permitted by applicable law, ABC is provided on an "as available" basis. Nothing in these Terms excludes rights or liabilities that cannot lawfully be excluded. These Terms do not add any warranty disclaimer, liability limitation, indemnity, governing-law term, or dispute-resolution provision beyond what is expressly stated here.

Changes to these Terms

ABC may update these Terms to reflect product, legal, security, or business changes. The current version and effective date will be posted here. Material changes may require notice or renewed acceptance before continued use of affected features. Existing users will not be treated as accepting a materially revised version solely because a new document was published.

Support and company information

All Blue Collar is a platform operated by Spartan Performance LLC. For support or questions about these Terms, use the methods listed on the Contact & support page.